Terms of service

TERMS OF SERVICE

Effective Date: June 30, 2026

TERMS OF USE AND CONDITIONS OF SALE

IMPORTANT — PLEASE CAREFULLY READ THESE TERMS OF SERVICE (“Terms” or “Agreement”) BEFORE ACCESSING, USING, OR PURCHASING FROM THIS WEBSITE.

These Terms contain important information regarding your legal rights, including disclaimers of warranties, limitations of liability, and dispute resolution provisions.

By accessing, browsing, using, or purchasing products through https://www.nuspira.com (the “Website”), you agree to be bound by these Terms. If you do not agree, please do not use this Website.

This Website is owned and operated by NuSpira, Inc. (“NuSpira,” “we,” “us,” or “our”).

1. Website Use

By using this Website, you represent that:

  • You are at least 18 years old or the age of majority in your jurisdiction

  • You have the legal capacity to enter into a binding agreement

  • You will use this Website only for lawful purposes

Unauthorized use of this Website may result in termination of access and legal action.

2. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

Please review our Privacy Policy at:

https://www.nuspira.com/policies/privacy-policy

3. Website Conduct Restrictions

You agree not to:

  • Violate any law or regulation

  • Submit false or misleading information

  • Attempt unauthorized access to our systems

  • Upload malware, viruses, or harmful code

  • Interfere with site security or operations

  • Use bots, scraping tools, or automation without permission

  • Harass, abuse, threaten, or defame others

NuSpira reserves the right to restrict or terminate access for violations.

4. Products Sold for Personal Use Only

Products purchased through NuSpira.com are intended for personal use only, unless otherwise authorized in writing.

You may not:

  • resell

  • redistribute

  • repackage

  • relabel

  • export

NuSpira products without written authorization.

Unauthorized resale through channels such as:

  • Amazon

  • Walmart Marketplace

  • eBay

  • retail storefronts

may void guarantees and refund eligibility.

NuSpira reserves the right to limit or cancel orders suspected of unauthorized resale.

5. Health Disclaimer / No Medical Advice

Content on this Website is provided for informational purposes only.

Nothing on this Website constitutes:

  • medical advice

  • diagnosis

  • treatment recommendation

Always consult a qualified healthcare professional before using supplements or making health-related decisions.

Individual results vary.

NuSpira makes no guarantee regarding specific health outcomes.

6. FDA Disclaimer

Statements made on this Website have not been evaluated by the Food and Drug Administration.

NuSpira products are not intended to diagnose, treat, cure, or prevent any disease.

7. Product Information & Pricing

We strive to provide accurate product descriptions, pricing, and availability.

However, errors may occasionally occur.

NuSpira reserves the right to:

  • correct pricing errors

  • modify product descriptions

  • discontinue products

  • cancel orders containing errors

without prior notice.

All prices are listed in U.S. Dollars (USD).

8. Payment

By submitting payment information, you represent that:

  • you are authorized to use the payment method

  • payment details are accurate

  • sufficient funds are available

NuSpira uses secure third-party payment processors.

We are not responsible for:

  • bank fees

  • overdraft fees

  • credit card fees

  • foreign transaction fees

9. Order Acceptance

Your order confirmation email does not constitute final acceptance of your order.

NuSpira reserves the right to:

  • accept or reject orders

  • request additional verification

  • cancel suspicious or fraudulent orders

If an order is canceled after payment, a refund will be issued to the original payment method.

NuSpira is not responsible for duplicate orders caused by customer error, including repeated checkout attempts or browser refreshes.

10. Subscription Terms & Automatic Renewal

Certain products may be offered as subscription purchases.

By enrolling in a subscription, you authorize NuSpira to automatically charge your selected payment method according to your selected delivery frequency.

Current subscription frequencies may include:

  • every 30 days

  • every 45 days

  • every 60 days

Subscriptions automatically renew until canceled.

Customers may manage subscriptions through the subscription portal:

Manage Subscription

Customers may:

  • pause

  • skip

  • cancel

  • update billing

  • update shipping

at any time.

To avoid charges for the next shipment, subscription changes must be made at least 5 business days before the next billing date.

Questions regarding subscriptions may be sent to:

hello@nuspira.com

11. Shipping

Orders are generally processed within 2–3 business days.

Orders are not shipped on weekends or holidays.

Shipping times are estimates only and may vary.

NuSpira is not liable for delays caused by:

  • carriers

  • weather

  • customs

  • incorrect addresses

  • force majeure events

Customers are responsible for providing accurate shipping information.

12. Delivery Confirmation

Carrier delivery confirmation constitutes proof of delivery, even if no signature is obtained.

NuSpira is not responsible for:

  • stolen packages

  • lost packages after confirmed delivery

  • delivery issues caused by incorrect addresses

13. Refund & Return Policy

Refunds and returns are governed by our Refund Policy.

Please review:

https://www.nuspira.com/policies/refund-policy

This includes our 30-Day Better Cup Guarantee™.

14. Testimonials, Reviews & User Content

If you submit:

  • reviews

  • testimonials

  • photos

  • videos

  • comments

  • social content

to NuSpira, you grant NuSpira a perpetual, royalty-free, worldwide license to use, reproduce, publish, display, edit, and distribute such content for marketing and promotional purposes.

By submitting content, you confirm:

  • you own the content or have permission to share it

  • the content does not violate third-party rights

Testimonials do not guarantee typical results.

15. Third-Party Links

This Website may contain links to third-party websites.

NuSpira is not responsible for:

  • content

  • services

  • policies

  • transactions

associated with third-party websites.

Use of third-party websites is at your own risk.

16. Intellectual Property

All content on this Website is owned by or licensed to NuSpira, including:

  • logos

  • product names

  • graphics

  • videos

  • images

  • copy

  • campaign materials

  • trademarks

Protected marks include, but are not limited to:

  • NUSPIRA

  • NUCORE 6

  • KHIAV

  • 1,000 Cups Before Bentonville

  • Better Cup Challenge

  • Curator Club

No content may be copied, reproduced, modified, distributed, or used without written permission.

17. Disclaimer of Warranties

THIS WEBSITE AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NUSPIRA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

  • merchantability

  • fitness for a particular purpose

  • non-infringement

NuSpira does not guarantee uninterrupted or error-free operation.

18. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NUSPIRA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

This includes damages related to:

  • loss of profits

  • business interruption

  • data loss

  • delayed shipments

  • product misuse

NuSpira’s maximum liability shall not exceed the amount paid by you for the applicable order.

Some jurisdictions do not allow certain limitations, so portions of this section may not apply.

19. Dispute Resolution

Any dispute arising from these Terms or use of this Website shall first be attempted to be resolved informally.

If unresolved, disputes shall be governed by the laws of the State of Georgia, without regard to conflict-of-law rules.

Any legal action must be brought exclusively in state or federal courts located in Georgia.

20. Indemnification

You agree to defend, indemnify, and hold harmless NuSpira and its officers, directors, employees, contractors, and affiliates from claims arising from:

  • your breach of these Terms

  • your misuse of the Website

  • your violation of law

  • infringement of third-party rights

21. Changes to Terms

NuSpira may update these Terms at any time.

Changes become effective immediately upon posting.

Continued use of the Website constitutes acceptance of revised Terms.

22. Contact Information

Questions regarding these Terms may be directed to:

NuSpira, Inc.
Email: hello@nuspira.com
Website: https://www.nuspira.com